Policy

Shipping Policy

We aim to dispatch orders as quickly as possible and ship with care. Delivery times vary by destination and service provider.

Dispatch

Most orders are packed and dispatched within 3–5 working days. If there is a delay, we will contact you with an update.

Shipping costs

Shipping costs are calculated at checkout based on the destination and package size. We offer free shipping on UK prints where stated.

International shipping

International orders may be subject to additional customs charges or import duties, which are the responsibility of the customer.

Delivery and tracking

Once dispatched, you will receive the delivery confirmation and tracking details where available.

Contact

If you have any shipping questions, please contact artbyheidijoy@gmail.com.